Dried fruit rings

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

 You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

At Soul, we believe that wholesome food deserves thoughtful care. Our products are crafted with pure ingredients and mindful processes, and with proper handling, they retain their quality, flavor, and nutrition over time. Follow our food care guide to keep every bite as fresh and fulfilling as the day it was made.

General Care Tips

• Check the Label: Always follow the storage and consumption instructions printed on the packaging.
• Store Smart: Keep perishables refrigerated and dry goods in a cool, dry place away from sunlight.
• Use Airtight Containers: Once opened, reseal or transfer contents to an airtight container to preserve freshness.

Product-Specific Care

• Breads: Store at room temperature and consume within a few days, or freeze for longer shelf life.
• Yogurt & Milk: Keep refrigerated between 1–4°C and consume before the 'Best By' date.
• Nut-Mix: Store in an airtight jar or pouch in a cool pantry to avoid moisture and rancidity.
• Cookies & Brownies: Keep in sealed packaging or jars to maintain texture and taste.

Storage Guidelines

• Cool & Dry: Ideal for most shelf-stable goods—keep away from humidity and heat.
• Fridge Essentials: Refrigerate dairy and other chilled items immediately upon purchase.
• Avoid Cross-Contamination: Use clean utensils when handling and resealing open food items.

Preserve the Goodness
Caring for your food is an act of love—for your body, your family, and your planet. By following these simple steps, every Soul product will continue to nourish your life with purity, flavor, and intention.